1. Who We Are
Ice Recovery + Wellness
5965 Village Way, Unit E106
San Diego, CA 92130
Phone: 858.744.8872
Email: bradleyc@ice-cv.com
2. What Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Service preferences or interests (via Facebook forms)
We may collect this information when you:
- Submit a form through Facebook ads
- Book an appointment through our booking partner (Boulevard)
- Contact us directly by phone, email, or in person
- Opt in to receive updates or offers
3. How We Use Your Information
We use the information you provide to:
- Contact you regarding inquiries or appointments
- Send confirmations or reminders through Boulevard
- Provide relevant follow-up via email marketing (through GHL)
- Improve our services and understand customer interest
- Run advertising campaigns and track interactions (via Facebook Pixel)
You may opt out of promotional communications at any time by following the “unsubscribe” link in our emails or contacting us directly at bradleyc@ice-cv.com.
4. Data Sharing & Third Parties
We do not sell or rent your personal information.
We may share your information with trusted third-party providers solely for service-related purposes:
- Boulevard – for online booking and appointment scheduling
- Go High Level (GHL) – for follow-up email communications
- Meta (Facebook/Instagram) – for interest-based advertising and lead form collection
We recommend reviewing their respective privacy policies to understand how they handle your data.
5. Cookies & Tracking
Our website and digital advertising may use cookies and tracking tools (like the Facebook Pixel) to measure engagement and improve user experience. These tools collect non-personal data such as browser type, device, and page interactions.
You can disable cookies in your browser settings, but some features of our website or ad services may not function properly as a result.
6. Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. Personal data is stored in secure environments maintained by our booking and email marketing providers.
However, no online transmission is ever fully secure. By providing your information, you acknowledge this risk.
7. Your Rights
You may:
- Request to access or update the personal data we hold about you
- Ask to have your data deleted (subject to legal or operational limitations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at bradleyc@ice-cv.com.
8. Third-Party Links
Our services may include links to third-party platforms or tools (e.g., social media, booking systems). We are not responsible for the content or privacy practices of those sites. Please review their policies before providing your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to check this page periodically to stay informed.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal information, please contact:
Ice Recovery + Wellness
Email: bradleyc@ice-cv.com
Phone: 858.744.8872